Shipping policy

1. Order Processing and Lead Time

Production: As we are a direct manufacturer, most industrial machines are built to order. Standard production lead time is approximately 20-50 business days, depending on the specific machine model and customization requirements.
Order Confirmation: Once your order and payment deposit are received, we will provide you with an estimated production schedule and shipping date.

2. Shipping Methods and Terms

International Shipping: We ship worldwide via reputable freight forwarders and logistics partners. Given the size and weight of industrial machinery, shipping is primarily conducted via Sea Freight (FOB, CIF, or DDP terms are available upon request).
Shipping Costs: Shipping costs are calculated based on the destination, weight, and volume of the machinery. We will provide a shipping quote based on your specific location before the final invoice is issued.

3. Delivery Timeline

Estimated Transit Time: Sea freight transit times typically range from 20 to 45 days, depending on the destination port and global shipping conditions. Please note that these are estimates, and actual delivery may be affected by customs clearance, port congestion, or weather conditions.

4. Customs, Duties, and Taxes

Import Responsibilities: All import duties, taxes, and fees are the responsibility of the buyer. Please check with your local customs office to determine what these additional costs will be before purchasing.

5. Delivery Inspection

Receipt of Goods: Upon arrival at your facility, please inspect the packaging and the machinery carefully for any signs of shipping damage.
Damage Reporting: If any damage is detected, please document it with photos/videos immediately and notify us within 48 hours so we can assist you with an insurance claim or technical support.

6. Contact Us

If you have any questions about shipping your order, please reach out to us at: